This Privacy Policy describes how furbuddies (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.furbuddies24.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and to protect or defend the Services, our rights, and the rights of users or others.

What Personal Information We Collect

Information We Collect Directly from You

• Contact details: name, address, phone number, and email.
• Order information: billing and shipping address, payment confirmation, email, and phone.
• Account information: username, password, security questions.
• Customer support information: any information you include when communicating with us.

Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. Usage Data may include:

• Device and browser information
• Network connection details
• IP address
• Interactions with our Services

Information from Third Parties
We may obtain information from third parties, including:

• Shopify (store and service provider)
• Payment processors
• Fulfillment partners such as our logistics provider (e.g., Zendrop)
• Marketing and analytics partners

All third-party information is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services
We use your personal information to:

• Process your payments and fulfill orders
• Send account, purchase, return, or transaction notifications
• Manage your account and preferences
• Arrange for shipping and logistics via third-party fulfillment partners (e.g., Zendrop)

Marketing and Advertising
We may use your personal information to:

• Send promotional communications (email, SMS, mail)
• Show targeted ads on our Site and elsewhere
• Tailor Services to your interests

To opt out of interest-based advertising from Google, visit: https://adssettings.google.com/

Security and Fraud Prevention
We use your data to:

• Prevent fraudulent or malicious activity
• Protect user accounts

Service Improvement and Communication
We use your data to:

• Provide customer support
• Improve our website and Services

Legal basis for data processing under GDPR: Art. 6 (1)(f).

Cookies

Our website uses cookies and similar technologies for analytics and personalized advertising. Cookies are also used to power our Shopify store. For specific details, see: https://www.shopify.com/legal/cookies.

We use a cookie banner to obtain user consent where legally required. You can manage your cookie preferences via the banner or your browser settings.

Our site also supports Global Privacy Control (GPC) signals. If received, we treat this as a valid opt-out of tracking and targeted advertising for that device or browser.

How We Disclose Personal Information

We may share your personal information with:

• Vendors and third parties performing services on our behalf (e.g., Zendrop, Shopify, payment processors)
• Marketing and business partners
• Our corporate affiliates
• Legal entities as required by law
• With your consent or request

Data Categories Disclosed in the Past 12 Months

CategoryRecipientsIdentifiers (e.g., name, email)Vendors, marketing partnersCommercial info (orders, support)Vendors, affiliatesUsage DataAnalytics & ad partnersGeolocationVendors for fraud/security

We do not use or disclose sensitive personal information without your consent or to infer characteristics.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked to or from our Site. You should review their privacy policies independently.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from children under 16.

Security and Retention

We implement safeguards to protect your personal data. However, no system is fully secure. Retention periods vary based on legal obligations and business needs.

Your Rights

Depending on your location, you may have the right to:

• Access, delete, or correct your data
• Receive a copy of your data (portability)
• Restrict or object to processing
• Withdraw consent
• Opt out of data sale/sharing/targeted advertising
• Appeal decisions

To exercise your rights, contact us at support@furbuddies24.store or use the tools provided on the Site.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your data, please contact us. You may also lodge a complaint with your local data protection authority.

International Users

We may transfer, store and process personal data outside your country. We rely on recognized legal mechanisms such as Standard Contractual Clauses for such transfers.

Contact

If you have any questions, or wish to exercise your rights, contact us at:

Email: support@furbuddies24.store
Address: MB T & Workfy, Radviliskio g. 10-2, Klaipeda, 92309, LT

We are the data controller of your personal data unless stated otherwise.