Frequently Asked Questions
Welcome to Furbuddie24.store FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.
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Do you offer international shipping?
We currently ship to the United States, United Kingdom, and Lithuania.
For other countries, please contact us prior to placing your order.
Orders are fulfilled by our logistics partner to ensure fast and reliable delivery. Depending on your location, shipments may be processed from international warehouses.
International customers are not responsible for any customs duties or import taxes that may apply. These charges are included in the product or shipping prices.
What payment methods do you accept?
We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, GPay. ApplePay and other secure online payment options.
How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method you choose at checkout. For more details, please click here: Shipping Pilicy
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you can initiate a return or exchange within 30 days of receiving the product. Please read our refund policy Please note that certain items, such as personalized or custom-made products, may have specific return guidelines.
Can I cancel or modify my order after it's been placed?
We aim to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately at support@furbuddies24.store
While we'll do our best to accommodate your request, we cannot guarantee changes once the order is processed.
Didn't find what you were looking for? Feel free to contact us at any time.